Housing Assistance Corporation Blog

New Outreach Specialist Dedicated to Helping Cape's Homeless

Posted by Chris Kazarian on Mon, Dec 11, 2017 @ 04:32 PM
Shannon Tracy-1.jpgHAC’s new outreach specialist Shannon Tracy with her colleague Deborah McDonnel’s dog Ida. Tracy moved to Cape Cod in September.

Working with the homeless can be challenging, but HAC’s newest outreach specialist Shannon Tracy understands those difficulties are far outweighed by the positives. “Knowing you can at least assist them on the next step of their journey is the rewarding part of it,” she said.

Hired in October, Tracy may be a relative newcomer to Cape Cod, but she has extensive experience working with vulnerable populations. Since graduating with a bachelor’s degree in psychology from SUNY Old Westbury in 2010, she has worked with the homeless, helping find permanent housing for clients at Penates, an emergency shelter on Long Island, New York.

“I was always interested in helping people,” Tracy explained of why she became a social worker. “I started as a shelter worker to get my feet wet and enjoyed working with the population.”

What she has discovered over the past seven years is that homelessness “doesn’t discriminate… I think that is a major misconception. People don’t think it can happen to them when it can really happen to anyone.”

Cassi Danzl, HAC’s director of family and individuals services, said Tracy has a perfect skillset to effectively work with at-risk populations.

She has brought those skills to HAC where she is one of three staff – Derick Bussiere and Deborah McDonnell are the others - that conduct outreach with the homeless living in the streets and woods of Cape Cod. She works closely with several local agencies, including Duffy Health Center, Vinfen, Homeless Not Hopeless, and CHAMP Homes, to ensure the region’s homeless have access to the services they need to move into stable housing.

Housing, Tracy said, is the key component that can enable homeless individuals to turn their lives around. “I think it gives them a sense of purpose and independence, and provides them the stability to move onto their next goals,” she said.

Support HAC's Homeless Outreach Efforts

Tags: Homeless on Cape Cod, Homeless, Derick Bussiere, Deborah McDonnell, Family and Individual Services Department, homeless outreach, Cassi Danzl, Shannon Tracy

Cassi Danzl Leads Family and Individual Services

Posted by Chris Kazarian on Mon, Mar 13, 2017 @ 11:25 AM
Cassi Edited-1.jpgCassi Danzl joined HAC in January. She oversees the agency's Family and Individual Services Department which includes housing search, homelessness prevention, HAC's financial literacy workshops and homeless outreach efforts throughout Cape Cod. 

One of the first things visitors to Cassi Danzl’s office at HAC will notice are the framed pictures that decorate the walls. There are photos of Greece, Scotland and even some of Cape Cod, all taken by Danzl.

Travel has been a huge part of Danzl’s life ever since she was a child. “I’m originally from Chicago,” she said. “My dad worked for a railroad so we moved from Chicago to Minnesota. Then we returned to Chicago, then Pennsylvania and then back to Chicago, where I graduated high school.”

The common thread from her globetrotting adventures has been volunteerism. “I volunteered a lot as a kid,” she said. “We grew up doing work trips to different parts of the United States in Alabama, Kentucky, on a Native American reservation in South Dakota. We were always active in terms of helping.”

So it should come as no surprise that Danzl, HAC’s new director of Family and Individual Services, chose a career in the social services. Following her high school graduation, she received a bachelor of arts in psychology from the University of Indianapolis in 2007 before earning her master’s degree in counseling psychology from Assumption College in Worcester in 2010.

While at Assumption, Danzl started working as a case manager at a residential facility for intellectually disabled adults for Arbour Counseling Services in Worcester. Over the next four years, she remained in Central Massachusetts, becoming a mental health clinician – she is a certified mental health counselor – and then a senior site coordinator, overseeing a community-based program that provided intensive therapy for families with children under the age of 21 who had significant emotional and mental health issues.

Moves to the Cape

Roughly three years ago, Danzl moved to Cape Cod to become the center director for Arbour Community Services’ outpatient mental health clinic in West Yarmouth.

She arrived at HAC in January and currently oversees a staff of 11 employees. She manages HAC’s Housing Consumer Education Center (HCEC) which includes intake counselor Liz Belcher, who is typically the first point of contact for clients who walk through HAC’s doors seeking assistance with their housing issues. The programs in Danzl’s department include housing search; homelessness prevention; permanent supportive housing; outreach to the homeless living in the streets and woods of Cape Cod; financial literacy workshops; and the agency’s housing counseling efforts on Martha’s Vineyard.

Under her purview, HAC serves a range of clients, from those most in need to people looking to purchase their first home. “I think it’s easy to see how impactful we can be, from prevention where $200 can change someone’s housing situation to our first-time homebuyer’s classes,” she said. “We’re dealing with both ends of the spectrum. It is pretty broad.”

One of the lessons Danzl said she has learned from all her travels is that different parts of the world struggle with different issues. “Here on the Cape, the housing stock and affordable housing is obviously an issue,” she said.

She is excited to help HAC play a role in solving those issues, tying into her goals as a child when she knew she wanted to pursue a career that allowed her to help others. “Existentially, my goal is that when I leave or die, that I’ve left something different than what it was when I started, hopefully, in a positive way,” she said. “I don’t want to just be a visitor while I’m here. I want to be invested in making a difference.”

Tags: HCEC, homelessness, homeless prevention, housing consumer education, financial literacy, Family and Individual Services Department, homeless outreach, Cassi Danzl